I must admit. As much as I hate going to manufacturers for customer support, ie; Apple, Sony, Microsoft, etc. etc. – The Apple Corporation is my favorite. I’m not speaking sarcastically either. Last week my charger for my Powerbook died. I was worried they might not do anything about it. To make things worse I had to make an appointment just to see somebody at the Apple Store. I had to wait until Saturday when the product broke on Wednesday. Stupid thing is, the moment the “Mac Genius” plugged the charger in.. it worked! Most corporations at this point would say that’s that and not bother with you again. My 1 year warranty runs out in 2 weeks.. lucky for me he wrote a note that will void that if the problem should happen to come up again. So basically if this charger does wind up breaking again, I have a free pass. It costs $80 to buy a new one, for nothing more than an extension chord with a light on it. If it had remained broken, they would have given me a new power adapter, no questions asked and a new warranty. That’s just awesome.